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HigherGround Solutions for Healthcare

It is essential for Healthcare organizations to record their calls and interactions in the call center and other departments. HigherGround’s interaction data call recording and retrieval solution is the optimal call recording system for healthcare facilities.
The HigherGround platform allows any organization to record telecommunications and other data, with easy retrieval and storage capabilities.

Optimize Operations in Enterprises with HigherGround

Optimize Incident Reconstruction with HigherGround

Webinar - 5 Dangers of Not Having Call Recording in Your Contact Center

The HigherGround platform provides recording of all incident data with easy retrieval and storage capabilities, allowing optimization of incident retrieval and reconstruction.
Spok and HigherGround experts discuss the 5 dangers of not having call recording in your contact center.
Whitcom 9-1-1 director Patti Kelly was tasked with finding new recording and console systems that would transform Whitcom into a modern, innovative and NG9-1-1 ready emergency communications center. Learn how Whitcom chose forward-thinking recording and console solutions.

Video Case Study: Whitcom 9-1-1