• HigherGround

Trends in Data Storage

Updated: May 23, 2019

By Ric Cahak

In the emerging age of Big Data, the increased use and capture of data is growing, along with the corresponding need to store it. One major trend in data handling is a change in thinking about how stored data is structured. Due to the widening scope of data type and volume, the structure of how it is categorized and stored becomes increasingly important for relevant retrieval. For example, one new source of data is the IoT, which is comprised of data from vehicle sensors, biometrics, smart cities, smart buildings, and more.

Communications Storage

Our communication method has expanded from primarily voice to additional modes such as video, chat, text and email, and IM. The high speed and multiple channels from which these data are captured exacerbates the challenge of growing database structuring requirements. Changing data requires changing protocols for storing it.

The data storage industry is responding to this need by developing new technology at blazingly high speeds. The classic hard drive is being replaced by flash drives. With flash drives comes new infrastructure support tools like NVMe (nonvolatile memory express) or HCI (hyperconverged infrastructure) that attempt to move data more quickly, or use virtualization in novel ways. This rapidly evolving technology can become confusing and overwhelming.

Due to the unpredictable and varying nature of this new data and metadata, database organization is moving from structured to unstructured. The analytics will also need to shift from simple database lookups and direct correlation to full document scan. This is necessary to find data (or information) in an unstructured database, and it increases the need for stronger and faster analytics engines.

Where to Store

In addition to the plethora of new structure and analytics needs, one must consider where to store the data. Is it on-premise, hybrid (on-premise/cloud) or entirely in the cloud? If keeping your recording and data storage on premise is the goal, then considerations for network attached storage (NAS) or storage area networks (SAN) must be addressed. Considerations include server support and upgrades, IT support, LAN bandwidth/speed, security, and hardware decisions/costs (e.g. hard disk drives {HDD} verses solid state disk {SDD} drives).

If these factors prove too expensive, slow, or impractical, then it may make more sense to utilize cloud services.

The Cloud (a trendy buzzword) is simply a way to take advantage of having an off-premise storage service manage the storage technology, allowing you to conveniently store and retrieve your data for analytics and reporting without dealing with the hardware.

The observed trend is that increased data volume and handling speeds, along with more powerful analytics engines are driving preferences towards a hybrid or full cloud storage environment. The rapidly changing technology and market demands are driving the decision to move away from on-premise solutions for reasons other than costs alone.

HigherGround is addressing the trends in storage by updating our platform and providing interoperability with the changing storage requirements.

We would love to hear your thoughts on storage trends as well as how you think your storage needs can be met in the future. SHARE WITH US on social media!

About the Author - Ric Cahak leads HigherGround's service and support operations and oversees the development of new products and technological advancements. He previously worked with AT&T as both Manager of Operator Services and Sales Manager, and with the William Morris Agency as Telecommunications Director. Click here for more information on Ric and the rest of the HigherGround team!

HigherGround, Inc. provides best-in-class, reliable data capture and interaction storage solutions that enable clients to easily retrieve critical information. Our interaction recording and incident reconstruction solutions transform data into actionable intelligence, allowing optimization of operations, enhanced performance, and cost reduction.

#qualityaudit #technologysolutions #informationstorage #missioncriticalcommunications #callrecordingsystem #callrecordingsoftware

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