Security

HigherGround appreciates that security concerns are paramount to your organization. We ensure that your call recordings and interactions are contained within the most secure environment possible. Protect your data with the highest level of network security using HigherGround’s Application Security Server.

The NextGen Capture911 system can connect virtually any data source with any other, marrying data from disparate sources into one database. All network communication between the client and server is encrypted using multi-layer encryption algorithms. No unauthorized access is allowed. Each user is defined with its own individual set of permissions and rights. The Digital Signature, Save-to-CD, and water marketing features provide additional means for authenticity and integrity of data.