Digital Voice Recording, Quality Assurance, and Reporting Tools for Public Safety Communications Centers
HigherGround is a call recording and data integration company that has provided cost effective, easy-to-use, and scalable mission critical solutions to public safety communications centers for decades.
HigherGround's NextGen Capture911 solutions range from the very basic of systems to those that have the ability to collect and consolidate diverse multimedia data from disparate sources into a single platform. The collected information is integrated and presented in a chronological manner with an easy-to-use interface. NextGen Capture911 virtually re-creates an entire incident and provides public safety and government organizations with increased efficiency in incident reconstruction and investigation analysis.
Quality Assessment & Training in the PSAP - improving the skills of call-takers and dispatchers.
Consolidating Emergency Dispatch Systems - Case study and Q&A session with Northwest Central Dispatch System
HigherGround Participates in Industry Collaboration Events (ICE) 3 .
